Pay WalkOut Safety Merchants Get Pressend
We respond in under 24 hours

We'd love to
hear from
you.

Questions, partnerships, press, or just curious how it all works — every message lands in front of a real human on our team.

24/7 Support Line
Email Response
BD Partnerships
Merchant Onboarding
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Reach our team
All channels active
Support
+234 (902) 758-5555 — 24/7
General
hello@pressend.xyz
Investors
ir@pressend.xyz
Security / Fraud
security@pressend.xyz — Priority
Avg. response: < 4 hours
E2E encrypted
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Direct Your Inquiry

Every team. One place.

Pick the right channel and get a faster, more precise response from the team that actually handles it.

01
Business & Partnerships

Explore joint ventures, co-integrations, white-label Pressend infrastructure, or commercial distribution deals with our BD team.

Reach BD Team
02
Merchant Onboarding

Set up your store with WalkOut technology, POS integrations, multi-branch dashboards, and instant settlement infrastructure.

Talk to Merchant Team
03
Press & Media

Interview requests, product briefings, embargoed releases, brand assets, and official commentary from our communications team.

Media Enquiries
Direct Contact

Always within
reach.

Our support operates around the clock. General enquiries get a response in under one business day.

24/7 Support
+234 275 85555
Merchant Support
merchants@pressend.xyz
Security / Panic Incidents
security@pressend.xyz
Business Hours
Mon – Fri
08:00 – 22:00 GMT
Weekend
10:00 – 18:00 GMT
Operations
24 / 7 / 365
Panic Mode
Always on
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Send us a message

We read every single one. Expect a real reply — not an auto-response — within one business day.

What's this about?
General
Merchant / WalkOut
Partnerships
Press / Media
Investor Relations
Security / Panic
Careers
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Common Questions

Quick
answers.

If you don't find what you need here, the form above routes directly to the right human.

How quickly does Pressend respond to support messages?

General enquiries via our form receive a human response within one business day. Merchant onboarding and partnership requests typically take 2–3 business days. Security and Panic Mode incidents are treated as immediate priority — our security team is online 24/7.

How do I report a fraudulent transaction or account compromise?

Call our 24/7 support line immediately at +1 (800) 254-6672 and say "Security" to be routed straight to our fraud team. Alternatively, email security@pressend.xyz. We freeze affected accounts within minutes of a confirmed report and initiate a full investigation.

How do I get my store set up with Pressend WalkOut?

Use the form above and select "Merchant / WalkOut" as your subject. Our merchant team will send you a detailed onboarding pack with sensor kit options, installation guides, and pricing within 2 business days. WalkOut can typically go live within 2–4 weeks of kit delivery.

Is the data I submit through this form secure?

Absolutely. All contact form submissions are TLS-encrypted in transit and stored with AES-256 encryption. We comply with GDPR, CCPA, and PCI-DSS. Your information is never sold or shared with third parties. We apply the same security standards to our internal communications as we do to your payment data.

How do I apply for a job at Pressend?

Visit our Careers page for open roles. If you don't see a matching position, use the contact form above, select "Careers", and send a brief note with your background. We maintain a talent pool for exceptional candidates and do reach back out when a fit emerges.

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